1. Introduction
This Privacy Policy explains how OpalRune (opalrune.com) collects, uses, and protects your personal data. We comply with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and the General Data Protection Regulation (GDPR) of the European Union.
By using our website, you agree to the policies stated here. If you do not agree, please do not use our services.
2. Who We Are
OpalRune is a mobile gaming platform operated by opalrune.com company.
Data Controller: opalrune.com
Address: 27 Bonifacio Street, Bacolod City, Negros Occidental, Philippines
Email: support@opalrune.com
3. What Data We Collect
We only collect data that is necessary to provide our services. We do not collect personal data without your consent.
3.1 Data You Provide
- Name and email address when you send us a message
- Email address when you subscribe to our newsletter
- Any data you voluntarily provide through our contact form
3.2 Data Collected Automatically
- IP address (for security and fraud prevention)
- Browser and device type
- Pages visited and time of visit
- Cookies and similar technologies (see Section 7)
3.3 Data We Do Not Collect
- We do not collect data from children (under 18 years old)
- We do not collect sensitive personal data such as religion, race, or health
- We do not collect financial data on our website (payments are processed by third-party payment providers)
4. How We Use Your Data
We use your data for the following purposes:
- To answer your questions and messages
- To send newsletters (if you subscribed)
- To improve our website and services
- To ensure the security of our platform
- To comply with legal obligations
- To verify age (18 years old and above)
5. Legal Basis for Processing
We process your data based on the following legal bases:
- Consent: When you provide your data through our forms
- Legitimate Interest: To improve our services and ensure security
- Legal Obligation: To comply with the laws of the Philippines and GDPR
- Contract: To fulfill our services to you
6. Data Sharing
We do not sell your personal data. We may share your data only in the following situations:
- When required by law or regulation
- With trusted service providers who assist in our operations (for example, hosting provider)
- To protect our rights and security
All third-party service providers have their own privacy policy and comply with applicable data protection laws.
7. Cookies and Similar Technologies
Our website uses cookies. Cookies are small text files placed on your device.
7.1 Types of Cookies
- Required Cookies: Necessary for the website to function. Cannot be turned off.
- Analytics Cookies: Help us understand how our website is used. You can turn these off.
- Marketing Cookies: Used to show relevant ads. Off by default.
7.2 Managing Cookies
You can manage your cookie preferences through our cookie consent banner. You can also delete cookies in your browser settings at any time.
8. Data Retention Period
We retain your data for the following periods:
- Contact form data: 2 years from the last communication
- Newsletter subscriptions: Until you unsubscribe
- Analytics data: 26 months
- Cookie consent records: 12 months
- Account data: Until you delete your account, or 3 years after the last activity
After these periods, your data will be permanently deleted.
9. Your Rights
Under the GDPR and the Data Privacy Act of the Philippines, you have the following rights:
- Right to Access: You can request to see the data we hold about you
- Right to Correct: You can request to correct errors in your data
- Right to Delete: You can request to erase your data
- Right to Restrict: You can limit how your data is used
- Right to Portability: You can request to transfer your data to another service
- Right to Object: You can object to the processing of your data
- Right to Withdraw Consent: You can withdraw your consent at any time
To exercise these rights, email support@opalrune.com. We will respond to your request within 30 days.
For more details about your GDPR rights, visit our GDPR page.
10. Data Security
We use the following measures to protect your data:
- 256-bit SSL/TLS encryption for all data transfers
- Regular security audits and vulnerability testing
- Access controls and authentication for employees
- Encrypted storage for sensitive data
- Regular backup and disaster recovery procedures
11. International Data Transfers
Your data is primarily stored on servers in the Philippines and in countries with adequate data protection. If data needs to be transferred to another country, we will use appropriate safeguards such as Standard Contractual Clauses.
12. Children
OpalRune is only for those 18 years old and above. We do not intentionally collect data from children. If we discover that we have data from a child, we will immediately delete it.
13. Changes to the Privacy Policy
We may change this Privacy Policy at any time. We will notify you of important changes through our website. The date of the last update is always stated at the top of this page.
14. Complaints
If you have a complaint about how we process your data, you can:
- Email us at support@opalrune.com
- File a complaint with the National Privacy Commission of the Philippines
- File a complaint with your local data protection authority (for EU residents)
15. Contact Us
For questions about this Privacy Policy:
- Email: support@opalrune.com
- General: info@opalrune.com
- Address: 27 Bonifacio Street, Bacolod City, Negros Occidental, Philippines